Webfusion Review

Detailed Webfusion Review

Better Business Bureau Rating: N/A
Date Established: August 1997

Reliability: C
Server Speed: C
Customer Service: D
Cost: C

This hosting service has recieved

Webfusion

WebFusion Review Webfusion is a UK based company that has been in existence since 1997. There has been a lot of hype about them over the years. The Company has a customer base in the millions and it has helped them achieve their online goals (some what). The company provides flexible solutions at kind of steep prices. However, many people are getting shocked with a lot of trouble in which Webfusion is the root cause of. In this Webfustion review I am going to show you why I do not recommend you do business with this web hosting company.

Features

The company offers Linux, they have disks with large storage spaces and also huge bandwidth, RealAudio Support,MP3 support, Frontpage extensions, there are unlimited email aliases, Auto Responders, they do spam filtering, MySQL databases, PHP, ASP, SSH, and CGH access. Basically everything you will want. Webfusion utilizes Dell servers and this ensures that the services that you get are excellent. They install the online server panel that holds most of the information on your website like the web space CGI scripts, bandwidth, all the email features and all your billing details not to mention online file managers.

They provide a number of options and packages so it is upon the client to choose which one they want.

Reliability and uptime

The company gives an assurance of 99% uptime. There is a technical support team and they have a secure data center. There are scalable custom solutions, too. They offer good packages at very high speeds. The company has an alright support staff who will give you informative information; however the problem may take longer than expected to get resolved.

It is advisable for a prospective client to do a thorough check up on their terms and conditions because leaving Webfusion is not an easy task. The thirty day cancellation policy is harshly forced on you. Some people are actually quite outraged by it.

But, that is not the worst part! It is annoying when a client tries to transfer their account to another hosting company because Webfusion will make life very difficult for you. The cancellation of packages takes a long time usually a minimum of 30 days unlike when you are subscribing with them which takes jus a few minutes.

Their costs are too high compared to other companies offering the same services. You will also not like their support because the telephone support is not clearly defined and you will not get an instant response to your questions which is what any customer wants when your system is down.

Bottom line

Overpriced and headaches are what you can expect from Webfusion. They are a massive company, but the general ruling seems to be that people would rather take their business elsewhere. Not, to mention that when you decide to do so you can expect a massive delay. You might even pay for a month of service you don't want too! If you are looking for a good hosting service with no strings attached I would highly recommend you read my Hostgator or InMotion review.